Cancellation by Site Customer
You as a customer can cancel your order anytime up to the cut-off time of 2 days, from the day you have placed an order, by calling our customer service. In such a case we will refund any payments already made by you for the order.If we suspect any fraudulent transaction by any customer or any transaction which defines the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
In the rare case that you are not completely satisfied with your purchase, please return the product in it’s original packing and new condition to:
The Sales Coordinator,
LGF 11 -14,
Vasant Square Mall,
New Delhi - 110070
Please inform us of the courier/postage details on firstname.lastname@example.org On good receipt of the product, the refund will be applied to your account. The shipping charges for return shipments will have to be paid by you. In case of a manufacturing defect, please send us pictures of the defective product on email@example.com and we will issue a complete refund/replacement. Once we have received your product back, it would be sent for a Quality check to our Replacement Verification team. The replacement process would be initiated within 7-8 business days of receipt of the product. In case of a Refund request, the same would be processed within 5 -7 business days after our Replacement Verification team has certified the refund. The mode of payment for refunds will be store credits.